You can download a single update file manually to install on your Surface. You can use a wired connection to go online (for example, with Ethernet to USB adapter, or with the Surface dock and Ethernet). If you can’t connect to your home network or to a public wireless network at a coffee shop or library, here are other ways that you may be able to go online and get the updates: Installing the latest updates can help fix many common Wi-Fi connection issues, but you’ll need to be online to download updates. Note: If Wi-Fi settings are now visible but you’re still having other Wi-Fi issues (for example, you don’t see your network name in the list), see Fix Wi-Fi connection issues in Windows for more info. Select your network, and then select Connect. If Wi-Fi settings are visible: Select Wi-Fi and make sure that Wi-Fi is set to On and that your network name appears in the list of available wireless networks. If Wi-Fi settings are still missing: Go to Solution 2. Select Start > Settings > Network & internet.
Select Start > Power > Restart, or if you have updates pending, select Update and restart. For more information on setting up the right equipment, see Setting up a wireless network. Make sure your router is connected to a working phone jack or cable connection, either directly or through a modem. If your Wi-Fi settings are missing, restart (not shut down) your Surface, and check the Wi-Fi settings again.
Solution 4: Verify that Wi-Fi is available in Device Manager Solution 3: Run the Windows network troubleshooter Solution 1: Restart your Surface and check Wi-Fi settings Here are some solutions to try if you can’t connect to a wireless network because Wi-Fi settings aren’t visible on your Surface. If Wi-Fi is missing, the Internet access icon will also be missing from your taskbar. You won’t be able to connect to a wireless network if Wi-Fi is not listed in Network & internet. To check the Network & internet settings on your Surface, select Start, then enter settings. If you’re having other issues with Wi-Fi, see Fix Wi-Fi connection issues in Windows for more solutions. Important: Before trying any of these solutions, make sure that the symptoms you have are the same as those described below.
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